What You Will Learn
✅ What phishing is and how it works
✅ Different types of phishing attacks including spear phishing and whaling
✅ How to identify suspicious emails and fake websites
✅ Common social engineering tactics used by cybercriminals
✅ Psychological manipulation techniques hackers use
✅ How to verify the identity of senders and callers
✅ Reporting phishing attempts in the workplace
✅ Building a security-aware culture in your organisation
✅ How to respond when you have been phished
Course Contents
📚 Module 1 — What is Phishing
📚 Module 2 — Types of Phishing Attacks
📚 Module 3 — Identifying Suspicious Emails
📚 Module 4 — Fake Websites and URLs
📚 Module 5 — Social Engineering Psychology
📚 Module 6 — Phone and SMS Scams
📚 Module 7 — Protecting Your Organisation
📚 Module 8 — Reporting and Responding
📚 Module 9 — Building Security Awareness
Who This Course Is For
👤 Office workers who use email daily
👤 Customer service and front desk staff
👤 Business owners and managers
👤 HR and finance department staff
👤 Anyone who has ever received a suspicious email



